RECAP pass-through test

The RECAP pass-through test helps you determine if your audio recording settings have any basic issues.

This test consists of leaving RECAP's output port disconnected while making a phone call. 

If you and the other party can hear each other as if RECAP was not even there then the test is a PASS.

Step-by-step test procedure:

1. Plug RECAP in the device you'll be using to place the phone call.
2. Connect the headset to RECAP.
3. Leave the RECAP output port disconnected (Unplug cable from RECAP)
4. Make a phone call or Skype "Test Call"

• Make sure you're not confusing RECAP's output port with the headset port.
• Verify the connection is all the way in. If your phone has a case or cover, you may need to remove the cover so that the connection can be properly made. 
• Verify that headset is actually compatible with your phone. Test it without RECAP.
• If you're using a port adapter [go], verify they are compatible work with your phone. Test it without RECAP.